If you are not completely satisfied with your Endurance Conspiracy online purchase, we will happily exchange the item for another or issue a store credit within 30 days of original purchase. Exchanges are dependent on existing stock. Refunds are issued in the form of store credit. Please note that we cannot refund any shipping or handling charges. Sale and promotional items are not eligible for return or exchange. If the item was purchased from a supporting retail store, please return it to the original place of purchase. Items must be unworn and unwashed, in their original condition, accompanied with the original receipt and have a RETURN AUTHORIZATION NUMBER (RA#) issued by one of our customer service representatives. Please e-mail Orders [at] EnduranceConspiracyUK.com to obtain and RA# before returning your item. Merchandise returned without an RA# will not be accepted. Please allow 2 to 3 weeks for returns to be processed.
If you would like to change or cancel an order, please email Orders@EnduranceConspiracy.com with in 48 hours from the time you place your order. We will try to accomodate your request but please understand that our order and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process.
In 2015 EC launched the EC Ambassador Program . The EC Ambassador Program is for qualified pros and influencers specific to our brand. These like-minded individuals walk the walk, sharing ideas and spreading the EC lifestyle with their friends and fans. Members of the program will receive unique EC items just for them, special pricing on our goods, a direct link for feedback and communication and a first peek at EC's latest happenings, product releases and more. Membership is by application only.
If you are interested in applying, please contact us.
There are several places you can find out about our deals. One is through our Newsletter, you can sign up at the bottom of any page. We always give our subscribers first crack at our best deals, any new stuff released, and it almost always includes a coupon code just for subscribers. Secondly, you can keep up-to-date by visiting our EC blog – we update the blog regularly.