Returns

Returns & Cancellation Policy

We want you to be happy with your purchase. If for some reason you are not then please contact us straight away!

Under EU distance selling rules you have the right to return your order without charge at any time up until 14 working days after you receive the item. We must be notified of cancellation by email to hello@enduranceconspiracy.co.uk . The customer will be responsible for the return shipping costs. We recommend using some form of “signed for delivery.” We will not be responsible for items lost in the post. Once the item(s) has been received at the address above a refund or replacement (if this is preferred by the customer) will be processed and any further postage costs will be covered by us.

In the event of cancellation the goods must be returned to:

Avalanche Sports marketing Ltd

Trident Court
One Oakcroft Road
Chessington
Surrey
KT9 1BD
United Kingdom


For Returns after 14 days and before 30 days we will happily exchange items or offer a credit note, if the products are in perfect condition, please contact us to discuss this before sending goods back within this time frame. The customer will be responsible for the return shipping costs. We recommend using some form of “signed for delivery.” We will not be responsible for items lost in the post. Once the item(s) has been received at the address above a replacement or credit note (if this is preferred by the customer) will be processed and any further postage costs will be covered by us.

The above does not affect your statutory rights.